9777per Terms Conditions: What Governs Your Account
These terms set out how 9777per operates your account, what you can do inside the platform, and what we expect in return. Access to games, wallet transactions via Nagad or Rocket, and use of any part of this site depends on your local law and eligible regions — read these terms before you start.
Account-based access
Nagad & Rocket transactions
Bangladesh-eligible regions
Mobile and browser use
POLICY TERMS
How These Terms Apply to Your Account
By opening an account on 9777per, you agree to the conditions set out on this page. These terms apply each time you log in, make a deposit through Nagad or Rocket, play a game, or contact support. We update them when our services or applicable rules change — the version shown here is the one in effect at the time you read it. Access to 9777per is subject to the laws of your location and is available only in eligible regions. We do not confirm eligibility on your behalf. If your local law restricts online gaming, it is your responsibility to check before using the account. We do not accept accounts from people below the legal gaming age in their jurisdiction. When you deposit using Nagad or Rocket, the transaction record in your account wallet reflects the amount we received after any applicable processing step. We do not modify those records, and you can review them at any time from the wallet section of your account. Questions about a specific transaction should go to our support team with the reference number shown in your wallet history. We aim to respond clearly and within a reasonable window, though we do not commit to a fixed resolution timeline here.
Nagad deposit record
Rocket transaction log
Account wallet history
Bangladesh eligibility check
WHAT THIS COVERS
Scope of These Terms Across Account Areas
Not every part of your 9777per experience falls under the same set of rules. Understanding what these terms cover — and where they stop — helps you know where to look when a question comes up.
Account Access
These terms govern how you open, maintain, and close your account. They cover login credentials, session behaviour on mobile and browser, and the actions available to a verified account holder. Third-party single-sign-on is not currently supported.
Wallet Transactions
Deposits and withdrawals processed through Nagad or Rocket are covered here. The terms set out how we record transactions, what you can dispute, and how to raise a discrepancy with the support team using your wallet reference number.
Site Content
Game availability from studios including Bigtime Gaming, Habanero, Joker, and JDB is governed by each studio's own content terms. We make titles available in the lobby, but the game rules and mechanics belong to each respective studio.
Third-Party Services
Payment processors, mobile wallet providers such as Nagad and Rocket, and external studios operate under their own terms. Where their service intersects with your account, both sets of terms apply. We are not liable for actions taken by those third-party providers.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under These Terms
These terms give you specific, practical rights over your account data and how we handle it. You can review every transaction in your wallet history — the record shows the amount, method, and timestamp for each Nagad or Rocket movement. If a detail looks wrong, you can raise a correction request through the support channel and we will check the record against our logs. You can update personal details tied to your account — email address, contact number, preferred payment method — by opening the account settings page and following the fields shown there. For security reasons, some changes require re-verification before they take effect. If you want to know what information we hold about your account, you can request a summary through the support route listed on this page. We will provide what we are able to share under applicable rules and within a reasonable timeframe.
Review Transaction Records
Open the wallet section of your account to see the full transaction history. Each entry shows the payment method — Nagad or Rocket — along with amount and date. Keep this reference when contacting support about a specific deposit or withdrawal.
Correct Account Details
Account settings let you update contact details and preferred payment routes directly. Changes that affect account security go through a verification step shown in the settings flow — follow the on-screen instructions rather than contacting support first.
Raise a Policy Question
If something in these terms is unclear, send a message through the support contact route with your account ID and the specific clause you are asking about. We respond to policy questions separately from transaction disputes.
Request Account Closure
You can request closure of your account by contacting support directly. Before we close it, we will confirm any pending wallet balance and the steps needed to withdraw remaining funds via your registered Nagad or Rocket account.
CONTACT ROUTES
Reach Us About These Terms
If a term on this page raises a question or you need to act on a right described above, use the contact routes we publish on the site. We handle policy questions separately from general account queries so your message reaches the right team.
Live Chat
Open the chat widget from any page while logged in. Use it to ask about a specific term, flag a transaction discrepancy, or start an account correction request. Have your account ID ready.
Email Support
Send a written query to the support email address listed in the contact section of the site. Include your account ID and the relevant section of these terms. Email is the right route for formal policy requests and account closure.
Help Centre
The help centre on the site covers common questions about account access, wallet use, and how Nagad and Rocket transactions are recorded. Check there first — many policy questions are answered without needing to contact the team directly.
HOW WE HANDLE DATA
Data, Cookies, and Account Security Under These Terms
We hold account data only for as long as it is needed to operate your account and meet any applicable record-keeping requirement. Once your account is closed and any mandatory retention period has passed, we delete or anonymise the data we hold.
Account Data Retention
We keep your account record — including transaction history for Nagad and Rocket payments — for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold by contacting support with your account ID.
Cookies and Session Data
We use session cookies to keep you logged in across pages on mobile and browser. Preference cookies remember display settings. You can adjust cookie permissions through your browser settings, though disabling session cookies will affect how the account functions during your visit.
Account Security
Your account is protected by the login credentials you set. We do not ask for your password by email or chat. If you receive a message requesting your credentials, treat it as suspicious and report it through the support channel before taking any action on that message.
Policy Change Requests
To request a change to how we handle your data, or to ask a question about retention, contact the support team via email with your account ID and a clear description of your request. We will confirm receipt and respond as the applicable rules allow.
TERMS FAQ
Common Questions About These Terms
Real questions about how these terms work in practice — answered directly.
Do these terms apply to every game on 9777per?
These terms govern your account and wallet activity across the platform. Game-specific rules — such as how a round in a Bigtime Gaming or Habanero title is settled — come from the studio's own game rules, which are displayed inside each game. Both sets of terms apply when you play.
What happens to my Nagad or Rocket transaction if something goes wrong?
Your wallet history shows a reference number for every transaction. If a Nagad or Rocket payment does not appear correctly, open a support chat or send an email with that reference number. We check the record against our logs and confirm the outcome to you in writing.
Can I use 9777per if I am outside Bangladesh?
Access depends on your local law and the region you are in at the time. We make the platform available for eligible regions, but we cannot confirm eligibility on your behalf. Check the rules that apply in your location before opening or using an account.
How do I close my account?
Contact support by email or live chat with your account ID and a request to close. We will confirm any wallet balance remaining and explain the steps to withdraw via your registered Nagad or Rocket account before the closure is processed.
How will I know if these terms change?
When we update these terms, the revised version becomes the current one on this page. If a change materially affects how your account works, we will notify you through the contact method registered on your account before the change takes effect.
What if I disagree with a term or want to ask about my data?
Send your question to the support email listed on the site. Include your account ID and the specific section you are asking about. We handle data and policy questions separately from general account support so the right team sees your message promptly.